Default roles
N-able N-central includes a number of default roles to get your users up and running quickly. You can also create new roles or clone the defaults roles as a starting point. For more information, see What are roles.
These roles replace the previous Product Administrator, SO Admin/Tech/User, Admin User, Customer Dashboard User, and Remote Control User accounts.
| Role Name | Description |
|---|---|
| Default Administrator |
Administrators set up Service Organizations and maintain the administrative functions of the N-able N-central server. The Administrator has read/write access to all accounts within the customer. The Administrator sets up other Administrators, Users, and Customer Dashboard User accounts. By default, this role includes ALL permissions for every N-able N-central function. |
| Default Dashboard |
This role is designed for users who view N-able N-central dashboards. The user has read-only access within their customer level in N-able N-central and can view dashboards and statuses at their company locations, and can run reports, but cannot schedule the reports. An example of a type of user for this role is the customer President, CEO, CFO, area managers, and any staff concerned with historical data. This role includes the permissions:
|
| Default Remote Control |
This role is designed for users who can view and launch remote control sessions to authorized devices. An example of a user for this type of role would be a customer staff member who need to be able to access their computers remotely through N-able N-central. Users assigned to this role cannot make configuration changes to devices. This role includes the permissions:
|
| Default Technician |
This role is designed for technicians. Similar to the Default Administrator role, it includes all permissions for every N-able N-central function EXCEPT:
|